Help & Support

We're Here to Help

Technical documentation, direct email support, and a contact form — reach us whichever way works best for you.

Knowledge Base

Browse our full documentation portal — setup guides, integration tutorials, firmware release notes, and troubleshooting articles for all SMX products.

Visit support.simplinx.com

Email Support

Send us a message and our engineering support team will get back to you. Include your device serial number and firmware version for faster resolution.

support@simplinx.com
Support Request

Submit a Support Ticket

Fill out the form and we'll respond within one business day.